The use of lolavarma.com (“Website”) is governed by the terms, conditions and policies set out below and elsewhere on this Website (“Conditions”). Please read them carefully. By using this Website, you agree to be bound by these Conditions. Lola Varma Bridal ABN 54 805 858 624 (“Lola Varma”, “we”, “us” or “our”) reserves the right at any time to change or add to this Website (including the Conditions) without notice to you and it is your responsibility to remain aware and informed of such changes.
Order acceptance policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Lola Varma reserves the right at any time after receipt of your order to accept or decline your order for any reason. In such circumstances, we will make all reasonable attempts to contact you using the details you provide us with and, if applicable, we will refund any money received.
To the maximum extent permitted by law, Lola Varma including our directors, partners, shareholders, employees and other third parties associated with running this Website are not liable to you or anyone else for any loss of income, profit, contracts, goodwill or financial loss or damage without limitation suffered as a result of negligence or otherwise arising in connection with use of this Website or the goods sold on it.
Ownership and risk
Ownership and risk of damage of the goods passes to you upon delivery at your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. We recommend checking to ensure your package is intact when receiving your goods.
If you have specified a recipient who is not you for delivery purposes (e.g. as a gift) then you accept that evidence of a signature by them (or at that address) is proof of delivery by Lola Varma and transfer of ownership and risk in the same way.
Lola Varma ships worldwide. Shipping and postage costs will be determined upon receipt of your order. You will be notified when your order has been dispatched.
The delivery times provided by this Website are estimates only however, all orders require a minimum of 12 weeks to manufacture and deliver in Australia (longer for overseas). Lola Varma will not be responsible for late deliveries or any loss suffered or damage incurred as a result of late deliveries.
Prices are subject to change without notice. There may be customs or import duty, taxes or other charges added to your package by the destination country (see below). You will be responsible for these charges upon delivery and they are not included in your order total. All credit cards are charged in Australian dollars. Non-Australian currency figures are all approximations based on an exchange rate.
International customs charges
Some orders may incur customs or import duty, taxes or other charges. Lola Varma does not have control over these charges and is unable to advise what they will be, as they are based on the laws and regulations of the destination country. All such charges are to be paid by you on delivery of your order. Orders cannot be returned to sender and Lola Varma will not pay these charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and Lola Varma will not be held responsible for any resulting loss or damage. For further information, please contact your local customs office.
Refunds and repairs
The goods offered for sale on this Website are made to your specific order. No refunds are offered. In the case of a manufacturing fault, items can be returned for replacement or repair (at our discretion). In the case of a manufacturing fault we must be contacted within 7 days of your receipt of the item, with the item returned within 14 days (21 days for overseas buyers). For further information on replacements or repairs please refer to our ‘Info’ page.
To the maximum extent permitted by law, Lola Varma will not be responsible for any faults or sizing issues in the event the item is altered in any way by any person other than Lola Varma, whether or not the faults or sizing issues existed before or after the alterations. Lola Varma will not responsible for any faults or defects caused by the customer.
Returns and exchanges
As our goods a made to your specific order, we do not accept returns or exchanges on our goods.
We currently offer the following payment options:
Bank: Commonwealth Bank
Account Name: Lola Varma
BSB: 066 125
Account No.: 1043 3989
Lola Varma will not be responsible for any money paid into an incorrect bank account.
Copyright and trademark notice
This Website is owned and operated by Lola Varma. Unless otherwise specified, all materials appearing on this Website, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Lola Varma.
You may use the content of this Website only for the purpose of shopping or placing an order on this Website and for no other purpose. No materials from this Website may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Lola Varma’s prior written permission.
All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this Website may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
This Website may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Lola Varma is not responsible for the operation of, or content located on, or through, any such site.
We respect your privacy at Lola Varma and any of the information collected on this Website will be kept strictly confidential and will not be sold, disclosed or loaned to any other organisations other than related companies and those third parties directly related to the delivery of the goods you have purchased from this Website.
We collect information such as your name and e-mail address and when you make a purchase at Lola Varma, you will also be asked to provide us with your delivery address, telephone number and any additional information required to fulfil your order. Credit card numbers are not stored in our systems in accordance with the highest of PCI-DSS standards. We do not share credit card information with third parties, except with our bank for the purpose of processing payments or as required by law.
For more information about the National Privacy Principles, see the Federal Privacy Commissioner’s website: http://www.privacy.gov.au